A successful PMO is vital to accomplishing large scale project objectives; but a Program Management Office (PMO) is more than just a function, a methodology, an office. The ChalkDust PMO is a culture–an innovative way of working and seeing projects through to completion. Our methodology holistically develops are project from start to finish, from training to maintenance and beyond.
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ChalkDust has played an important role in the success of several client’s multiple-site Global Rollout approach by helping to identify key efficiencies, challenges, and areas for improvement. In execution, ChalkDust Project Managers have improved the overall process, and lead the successful launch of nearly 100+ sites (eCommerce and mCommerce) across the globe.
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ChalkDust analyzes local client B2B/B2C needs and challenges to develop a uniform approach and process for local enhancement releases. ChalkDust provides the oversight and management of local feature releases by building standard toolkits and processes. This empowers local clients' day-to-day business, provides greater clarity on available or upcoming features and delivers faster speed to market.
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ChalkDust Consulting’s global approach allows for a business to grow and expand sales across multiple local countries. By enabling more channels and integrating more product offerings, ChalkDust helps our clients ultimately improve user and customer satisfaction.
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User Acceptance Testing is critical to the success of platform rollouts and global / local enhancement releases. ChalkDust provides the oversight and project management of the UAT / BV testing cycle by building standard toolkits and workflow processes. By creating a uniform UAT / BV testing protocol that all teams can agree and commit to, ChalkDust is able to monitor, escalate, and support our clients in order to adhere to tight deadlines and launch dates.
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Whether you are shopping online via your desktop or mobile phone or at your general brick-and-mortar shop, ChalkDust Consulting implements a multichannel approach so that sales can provide customers with a seamless shopping experience.
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ChalkDust has always believed that initial strategy and development ultimately hinges upon the success of your maintenance team, as they are the ultimate business owners. With that in mind, our training of that team combined with our expertise allow our clients to grow their eCommerce businesses, expand their global presence, and work more efficiently - transforming their internal business processes and improving communication.
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ChalkDust Consulting offers rich knowledge and an in-depth suite of training curriculum and methodology for our clients. Many have successfully adapted and applied to their day-to-day and overall business needs and functions, improving processes, business output, and team skill sets.
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ChalkDust has become main point of contact for teams to address issues with eCommerce site tool types due to limited adoption. Limited interaction with tools mean missed opportunities for increased productivity and workflow. ChalkDust helps to investigate, inform, train, and direct the teams on how to best acquire and use the information, thereby increasing adoption and maximizing potential. ChalkDust also works to assess various tools used and how each tool can help partners achieve their desired goals and tailor processes to take full advantage of what the tools have to offer.
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By providing a library of administrative tools and resources that is centrally located and accessible by all members of the project team, ChalkDust improves efficiency and effectiveness of client teams, empowering individuals by allowing them to focus on the task at hand.
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For clients seeking to expand into the global market, ChalkDust delivers an innovative strategy and brand direction that aligns and transforms organizational structures across multiple partners, time zones, and streams of work.
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ChalkDust provides a pathway to innovation, customer centricity, and sustainable growth. Our approach leverages strategic foresight, industry expertise, and data-driven insights to guide our product-to-market strategies. With our collaborative approach, we empower your teams to embrace change, drive results, and consistently deliver for your consumer.
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